Privacy
Data deletion
Last updated: October 19, 2026
You can ask us to delete the information we hold about you from conversations with a business that uses our automations.
How to ask
- Email hello@studiohamilton.ca with the subject “Data deletion request”.
- Tell us which business you contacted, the channel (Messenger, Instagram, WhatsApp, email, text message or website form) and roughly when. For WhatsApp, include the phone number you wrote from; for Messenger or Instagram, your profile name.
- We confirm receipt within 5 business days, delete your data from our systems within 30 days, and confirm by email. We also tell the business, so they can delete it from their own customer records.
Businesses
To disconnect your Page, Instagram account or WhatsApp account and delete its data, remove our app in your Facebook business settings or WhatsApp Manager, and email us. We delete the access tokens and stored messages within 30 days.
From your Facebook account
You can also remove an app’s access to your own Facebook account under Settings & privacy > Settings > Apps and websites.